We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!
Shipping Policy - KYBO
Processing Time
Orders are processed within 1-3 business days (Monday - Friday).
Delivery Times
Standard UK Delivery: 2-5 business days after dispatch
Please note: Delivery times may vary during peak periods.
Order Tracking
You will receive an email notification once your order has been dispatched, including tracking information.
Important Information
KYBO is not responsible for delays caused by the courier service. If you experience any delivery issues, please contact us and we'll do our best to assist you.
Returns & Refund Policy - KYBO
Due to the nature of our products (consumable health shots), we cannot accept returns once items have been dispatched.
However, if your order arrives damaged, incorrect, or defective, please contact us within 48 hours at kybonutrientshots.com.
Please include:
Your order number
Photos of the product and packaging
Description of the issue
If your claim is approved, we will offer:
A replacement product OR a full refund to your original payment method.
Refunds are processed within 5-10 working days after approval.
We reserve the right to refuse refunds if the issue is not reported within the stated timeframe.
KYBO TERMS OF SERVICE
By purchasing from KYBO you agree to the following terms:
ALL PRODUCTS are sold for personal use.
YOU MUST BE 18 years old to purchase.
Our nutrient shots are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary between individuals. It is your responsibility to check ingredient suitability if you have allergies or medical conditions.
We reserve the right to update pricing, product information and policies at any time.
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